Welcome to
DigiChart Support

Our support team is here to assist you. We aim to find solutions to your queries promptly and efficiently.

For urgent issues requiring immediate attention:

Please call (866) 811-5217 between 7:30 a.m. and 5:30 p.m. CST.

For non-urgent issues:

Frequently Asked Questions!

  • What is Digichart EHR Software?
    Digichart EHR Software is an electronic health records (EHR) software designed for healthcare providers to manage patient information, medical history, diagnoses, treatment plans, and other clinical documentation digitally. 
  • How does Digichart EHR Software help healthcare providers improve patient care?
    Digichart EHR Software is designed to help healthcare providers improve patient care by providing a comprehensive electronic health records system that streamlines patient information management and clinical workflows. With Digichart EHR Software, healthcare providers can easily access and manage patient data, including medical history, medications, allergies, and test results.  The software also offers features such as e-prescribing, clinical decision support, and patient portals, all of which can help healthcare providers make more informed decisions and provide better care to their patients. Additionally, the software is customizable to fit the unique needs of different healthcare practices, allowing providers to tailor their workflows and documentation to their specific requirements.   By utilizing Digichart EHR Software, healthcare providers can improve patient care by enhancing communication between healthcare teams, reducing errors and redundancies in documentation, and providing patients with more convenient access to their health information.  
  • Is Digichart EHR Software compliant with HIPAA regulations?
    Yes, Digichart EHR Software is compliant with HIPAA regulations. The company states that they have implemented various measures to ensure the confidentiality, integrity, and availability of protected health information (PHI) in accordance with HIPAA requirements. These measures include access controls, data encryption, audit trails, and regular security assessments. Additionally, Digichart EHR Software has signed business associate agreements (BAAs) with covered entities to ensure compliance with HIPAA regulations.  
  • Can Digichart EHR Software be customized to fit the specific needs of my practice?
    Yes, Digichart EHR Software can be customized to fit the specific needs of your practice. The software offers a range of customization options that allow you to tailor the system to your specific workflows and preferences. You can customize templates, forms, and workflows to match your practice's unique requirements. Additionally, Digichart offers personalized training and support to help you make the most of the software's customization features and ensure that it meets your needs.  
  • Does Digichart EHR Software offer training and support for users?
    Yes, Digichart EHR Software offers training and support for its users. The company provides a range of training options, including on-site, online, and virtual training. Users can also access a comprehensive knowledge base and tutorial videos to help them get started with the software. Additionally, Digichart offers technical support via phone, email, and live chat to assist users with any questions or issues they may encounter while using the software.